Friday, June 05, 2020
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CityofMissionLogo tnMission, TX- Starting at 12:01 a.m. on Friday, April 24, non-essential retail businesses will be allowed to resume operations in Mission, if they can provide services through pickup, mail delivery, or doorstep delivery in strict compliance with the terms required by the Texas Department of State Health Services (DSHS).

DSHS has included new provisions and guidance to allow non-essential retail businesses to resume operations. Customers may purchase items from a retail location for pickup, by mail, or doorstep delivery but may NOT enter the premises. Businesses in Mission are asked to read through those state guidelines carefully. If the business can adhere to the rules below set forth by the State of Texas, then the City of Mission will be requiring a work safe plan for them to operate.

Retail to-go:

• All payments should be done over the phone or internet if possible, and contact should be minimized if remote payment is not available.
• Purchased items should be delivered by the employee to the backseat or trunk of the customer’s vehicle whenever possible to minimize physical contact with the customer.
• Employees must wash or sanitize their hands after each interaction with a customer, and whenever possible, must disinfect any item that came into contact with the customer.

Retail delivery to customer’s doorstep:

• All payments should be done over the phone or internet if possible, and contact should be minimized if remote payment is not available.
• Purchased items should be delivered by an employee or third- party carrier and delivered to the customer’s doorstep. The employee or third-party carrier may not enter the customer’s house or business.

Retail delivery by mail:

• All payments must be done over the phone or internet.
• Purchased items should be delivered by mail without customer contact.
• The customer should wash or sanitize their hands after the transaction.

Businesses that adopt a retail-to-go format must also follow strict hygiene protocols:

• All employees must be trained on environmental cleaning and disinfection, hand hygiene, and respiratory etiquette.
• All employees must be screened before coming into the business for new or worsening cough; shortness of breath; sore throat; loss of taste or smell; feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit; or known close contact with a person who is lab-confirmed to have COVID-19. Any employee who meets any of these criteria should be sent home.
• Upon entering the business, employees must wash or sanitize hands.
• The business/organization must adhere to the facial covering mandate. All employees must wear facial coverings, especially when interacting with the public.
• The company/business must follow the curfew mandate set forth by Hidalgo County. No business shall be conducted between the hours of 11 p.m.- 5 a.m.
• Employees must maintain at least 6 feet separation from one another.

Businesses that plan to launch the retail-to-go format can visit https://missiontexas.us to fill out their work safe plan. If approved, the City of Mission will send a work safe certificate to verify the company is in compliance. Once a business receives its work safe certificate, the certificates must be prominently displayed on the businesses’ front door or front window. Businesses must have a work safe plan form submitted and approved before they begin to operate in Mission. For more information, call the City of Mission COVID-19 hotline at 956.580.8614.

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